Where the information comes from

• From the menu: allergens written by the venue on its menu (for example a key or a note). They are the most reliable of what Mentu reads, but reading with artificial intelligence can make mistakes, especially from photos.
• Verified by the venue: allergens confirmed by the venue on Mentu, dish by dish, as of the date shown. They are a statement by the venue, which is responsible for them.
• AI guess: allergens inferred from the dish's typical recipe when the menu says nothing. They may be missing or wrong: the venue may prepare the dish differently.
• To be checked: Mentu doesn't have enough information. Ask the staff.

How to read the colours

• Red edge: the dish contains one of your allergens according to the menu or the venue.
• Orange edge: it probably contains one of your allergens, according to an AI guess.
• Dashed amber edge: to be checked with the staff.
• For a severe allergy even possible traces colour the edge; mild intolerances can be set in your profile.
• A dish without a coloured edge is not guaranteed: it only means Mentu didn't find your allergens in the information it has.

"Hide incompatible" and diets

"Hide incompatible" removes the dishes where Mentu found one of your allergens; the ones left are not guaranteed. The vegetarian and vegan filters are also based on declared or inferred ingredients: ask for confirmation.

Traces and cross-contamination

Kitchens often use the same spaces, tools and oils for different dishes. Mentu can't know how your dish is prepared that day: for a severe allergy always ask the staff about cross-contamination.

Talk to the staff

Use "Show the waiter": it displays your allergies and the questions about the dishes you chose in large type, in the venue's language. The venue is required by law to inform you about the allergens in its dishes (EU Regulation 1169/2011).

If you have a reaction

If you have an allergic reaction, call 112 immediately (the European emergency number).